Aged, Frail and Denied Care by Their Insurers

With more than eight million customers, [long-term care ] insurance is one of the many products that companies are pitching to older Americans reaching retirement.

Yet thousands of policyholders say they have received only excuses about why insurers will not pay. Interviews by The New York Times and confidential depositions indicate that some long-term-care insurers have developed procedures that make it difficult -- if not impossible -- for ... Full Story »

Posted by Oliver Jones
Tags Help
Subjects: Health, Living, Other, Politics, U.S.
Topics: Health Care
Member Tags: Horrifying, Not suprising., Corrupt business practices, regulatory failure, insurance company bad faith, capitalistic greed, abusive business practices, predatory insurance companies
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Posted by: Posted by Oliver Jones - Mar 26, 2007 - 5:46 AM PDT
Edit Lock: This story can be edited
Edited by: Kaizar Campwala - Mar 26, 2007 - 6:59 AM PDT

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Reviews

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4.6
by Joel Kulenkamp - Mar. 26, 2007

Very revealing piece--lots of similar horror stories throughout USA

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4.1
by Kaizar Campwala - Mar. 26, 2007

This is compelling investigative reporting. I do wonder why there was not as much focus on the role of government regulators and prosecutors in standing up for citizen rights.

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4.7
by Chris Finnie - Mar. 26, 2007

When I first read this story yesterday, I wrote the reporter to thank him for exposing Conseco. This is not the only fraud this company is responsible for, and I fell victim to another. I tried lawyers, the state insurance commissioner's office, phone calls, letters, filling out all the crazy paperwork they asked for--and finally got part of my money back. But it took years. I truly feel for the people in this article and think it's shameful our government has done nothing to stop ... More »

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3.5
by Fabrice Florin - Mar. 26, 2007
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4.5
by Oliver Jones - Mar. 26, 2007

This long investigative article does a fine job digging out the abusive claims practices of some long-term care insurers. As business journalism, it is exemplary in its use of sources, and in its recounting of attempts to get comment from the evildoers it exposes. At the same time, it explains that there are some honest companies in this business.

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3.7
by Peter Breschard - Mar. 26, 2007
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4.2
by Kevin Matson - Mar. 29, 2007
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3.9
by Gerardine O'Hare - Mar. 26, 2007

A terrifying story particularly if you are 84 years old, like me, with no health insurance. However, never, never will I purchase same. Look at how those leeches are still ignoring so many "katrina" victims. Who could trust any of them? For my part, I will continue with my positive outlook on life and I recomment this to everyone over the age of 65.....younger also.

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4.9
by Michael Campbell - Mar. 26, 2007

Excellent example of investigative reporting. The clarity in this reporting on greedy evildoers which does not call them names still leaves no doubt about their true colors. It also invites solutions to the problem without actually calling for specific actions. In other words, it is true to the highest principles of journalism in that it exposes facts which should be known and stops short of editorializing.

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4.7
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4.5
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4.0
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3.9
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4.6
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